It is with great pride and excitement that we announce our recognition of Your Chapter’s Human Resource Director, Theresa Hoy.

The Great British Care Awards are a celebration of excellence across the health and social care sector.  The purpose of the awards is to pay tribute to those individuals who have demonstrated outstanding excellence within their field of work. The awards are all-inclusive, bringing together the statutory, independent, and voluntary sectors.

With over 20 years’ of experience gained within private and public sector organisations, Theresa is a strategic and operational HR professional who excels in liaising directly with stakeholders of all levels and disciplines, serving as a front-facing ambassador and point of contact for escalations.

She has successfully led Your Chapter on a period of growth, driving businesses, with Your Chapter’s HR strategy to support a high-performing culture and promoting a positive working environment with immeasurable success.

As a finalist in the prestigious Great British Care Awards, specifically in the category of The Three ‘R’s: Recruitment, Retention, and Recognition, this remarkable achievement is a testament to the organisations unwavering commitment to excellence in the social care sector and its dedication to improving the lives of children and young people.

At the heart of any successful care organisation is its people. Your Chapter’s commitment to recruitment excellence starts with a rigorous selection process that ensures it brings in individuals who share our values, vision, and dedication to delivering the highest standard of care and support. Your Chapter understands that children and young people deserve nothing less than the best, and that begins with our team.

We are proud to champion diversity and inclusion within our workforce. We believe that a diverse team brings a wider range of perspectives and experiences, enriching the care we provide. Our recruitment efforts are designed to ensure equal opportunities for all.

Our people are our most valuable asset, and we are dedicated to ensuring they have a rewarding and fulfilling career with us. Employee retention is a top priority, and we have implemented several strategies to keep our team motivated and satisfied.

We believe in helping our employees grow and progress in their careers. We offer ongoing training and development opportunities, helping them reach their full potential. Our staff colleagues’ hard work and dedication don’t go unnoticed. We have a robust recognition program in place, ensuring that outstanding contributions are celebrated and appreciated.

At Your Chapter, we understand the importance of work-life balance in maintaining a happy and motivated workforce. Our flexible scheduling and support services aim to provide this balance.

Theresa said, “Being named a finalist at the Great British Care Awards in The Three ‘R’s category is a milestone achievement for both me and Your Chapter. It serves as a testament to our dedication to recruitment, retention, and recognition. Our commitment to excellence in the care industry will continue to drive the organisation forward, as we strive to make a positive impact on the lives of those we serve and those who serve alongside us.

“I extend my heartfelt gratitude to our incredible team of staff colleagues, children and young people, and the communities we serve for their unwavering support. This recognition belongs to each and every one of you. Together, we will continue to make a difference in the world of care.

Theresa Hoy, Human Resources Director at Your Chapter